17th December 2024
Canada Post sent the following update:
Canada Post is set to resume operational activities 17th December 2024 at 8am. For the first 48 hours, their focus will be processing parcels and mail already in the network across the country. It will take time to clear the backlog so expect delays in processing and delivery of these items. During this time, Canada Post will not be picking up or allowing drop offs at their depots.
Pickups and drop-offs will resume on Thursday, December 19th.
Please expect pickup and delivery times to be impacted, especially at the jump. Canada Post’s Customer Service Group is working with customers to review pickup needs starting Thursday.
Parcels, Lettermail and Direct Marketing mail
- On a first-in, first-out basis, Canada Post will start working through the mail and parcels trapped in the system since the strike began on November 15, 2024.
- New commercial volumes will not be accepted into the network until Thursday, December 19.
- Service guarantees are suspended as the company ramps up operations.
- Canadians should expect delivery delays through the remainder of 2024 and into January 2025.
- Post office hours of operation may vary as the company works to stabilize operations.
International mail and parcels
- Canada Post will work to process a significant accumulation of international mail and parcels currently queued up to enter the postal system.
- Customers should expect delays into 2025.
- The postal system will start accepting new international mail on December 23.
Contact our Customer Engagement Team for any further information