PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT
Positive complies with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the PIPEDA Fair Information Principles which may be found here.
INFORMATION WE COLLECT
When you use certain features of the Site, we collect information that personally identifies you such as your name, e-mail address, phone number, company you work for, and other personally identifiable information about you or others whose information you provide to us (collectively, “Personal Information”). For example, when you request information we collect your name and e-mail address. The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to use some or all of the features of the Site. We do not collect any credit card or other financial account information on the Site.
Usage Data and Site Activity
Further, in an ongoing effort to better understand and serve the users of the Site, Company may conduct research on the Site users’ demographics, interests and behavior based on Usage Data and other information provided to us. This data may be compiled and analyzed on an aggregate basis and Company may share this data with advertisers, researchers, business partners, publications, and other third parties. This information will not identify you personally.
HOW WE USE INFORMATION AND WHEN WE MAY SHARE AND DISCLOSE INFORMATION GENERALLY.
Surveys and Other Special Offers: From time to time, we may offer visitors to the Site the opportunity to participate in surveys and other special offers. If you elect to participate in these services, you will need to provide certain Personal Information.
Questions and Requests: If you contact us by e-mail or otherwise, we will use the Personal Information you provide to answer your question or resolve your problem.
Contacting You About Other Products, Services, and Events: Company may use your Personal Information to contact you in the future to tell you about products, services, and events that may be of interest to you.
Site Improvement: We may use your Personal Information, aggregated Personal Information, and other non-personally-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand the users of our Site, and to improve the experience of using our Site.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
From time to time, we may establish a business relationship with other businesses that we believe to be trustworthy and have privacy practices consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, accounting, data analytics, data storage and management, and marketing and promotions. We only provide our Service Providers with the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information other than as specified by Company.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
In certain situations, Positive may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Company will cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other content and information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to or comply with legal requests (including court orders and subpoenas), to protect the safety, property or rights of Company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with Company. If Company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets or equity, we may disclose or transfer Personal Information and Usage Data in connection with such transaction.
Cookies and Web Beacons
You can remove persistent cookies and change your privacy preferences by following directions provided in your Internet browser’s “help” directory. However, certain features of the Site may not work if you delete or disable cookies. Some of our Service Providers may use their own cookies and Web beacons in connection with the services they perform on our behalf, which services are further explained above.
BE CAREFUL WHEN YOU SHARE INFORMATION WITH OTHERS
Please be aware that whenever you share information on a publicly available page or any other public forum on the Site, others may access that information. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of Personal Information and other information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site, we cannot and do not guarantee the security of any information you transmit on or through the Site and you do so at your own risk. If you have any questions about the security of your Personal Information, please contact us.
We display personal testimonials of satisfied customers on our Site in addition to other endorsements. By posting a testimonial, you give your consent for Positive to use your testimonial in all media along with your name. If you wish to update or delete your testimonial, please contact us.
Our Site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas, including Personal Information, is considered Unsolicited Information and, additionally, may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, please contact us. In some cases, we may not be able to remove your Personal Information.
SOCIAL MEDIA WIDGETS
Our Site includes Social Media Features and Widgets, such as the Share this button or interactive mini-programs that run on our Site. These Social Media Features may collect your Internet protocol address and which page you are visiting on our Site and may set a cookie to enable the Social Media Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Social Media Features are governed by the privacy statement of the company providing them.
We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.
NOTE TO INTERNATIONAL USERS
YOUR INFORMATION PREFERENCES
Upon request, Positive will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. You can always review or update your Personal Information by e-mailing us. We will respond to your request within a reasonable timeframe.
In addition to any other reasons set out herein, we will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You can opt out of receiving certain e-mails by clicking the unsubscribe link provided in an e-mail or by e-mailing us.
Positive Fulfillment Services Ltd.
2050 Codlin Crescent, Unit #3